Free Delivery
In Belgium, France, and the Netherlands, delivery is free for all orders over €100. You may choose home delivery or pick-up point delivery.
Shipping Areas
We ship your orders to the following countries.
The average delivery time is 2 business days for Belgium, France and the Netherlands, starting from the shipment of your order. This time may vary depending on the destination. See delivery times for other countries
| Country & carrier | Free shipping from | Shipping fee if below threshold |
| Belgium (BPOST - home) | Free from €150 | € 10 |
| Belgium (Mondial Relay - pickup) | Free from €150 | € 5 |
| France (Colissimo - home) | Free from €150 | € 10 |
| France (Mondial Relay - pickup) | Free from €150 | € 5 |
| Netherlands (POSTNL - home) | Free from €150 | € 10 |
| Netherlands (Mondial Relay - pickup) | Free from €150 | € 5 |
| Luxembourg (GLS) | Free from €150 | € 10 |
| Germany (Hermes DE) | Free from €150 | € 10 |
| AT. DK. IE. PL. PT. SE.IT (GLS) | Free from €150 | € 20 |
| Spain (Sending) | Free from €150 | € 20 |
| BG. HR. CZ. EE. FI. GR. HU. LV. LT. MT. RO. SK. SI (GLS) | Free from €150 (returns at own expense) | € 20 |
| United Kingdom (EVRI) | Free from €300 (incl. taxes) | €30 (incl. taxes) |
| Switzerland (SWISS POST) | Free from €300 (incl. taxes) | €30 (incl. taxes) |
| Country (or region) | Delivery Time after expedition |
| Netherlands (PostNL) | ± 1 business day |
| Belgium. France. Netherland (Mondial Relay) | ± 1 business day |
| Luxembourg (GLS) | ± 1 business day |
| Belgium (Bpost) | ± 2 business day |
| France (Colissimo) | ± 2 business day |
| Denmark (GLS) | ± 2 business day |
| Germany. Italy. Czech Republic (GLS) | ± 3 business day |
| SP. AT. PL. HR. LT. RO. HU. LV. SK (GLS) | ± 4 business day |
| United Kingdom (Evri) | ± 5 business day |
| Portugal. Sweden. Estonia (GLS) | ± 5 business day |
| Ireland. Slovenia. Malta (GLS) | ± 6 business day |
| Finland (GLS) | ± 7 business day |
| Switzerland (Swiss Post) | ± 9 business day |
| Greece (GLS) | ± 10 business day |
| Bulgaria (GLS) | ± 15 business day |
Shipped from our Warehouse
All orders are prepared and shipped from our warehouse in Belgium. Store pickup is not available at this time.
Secure Payment
All transactions are protected by an encrypted connection.
We never store your banking data. Accepted Payment Methods :
Bellerose Packaging
Each order is carefully prepared using durable, reusable, or recyclable packaging.
Returns within 30 Days
You have 30 days after delivery to return your items using the return label included in your parcel. If shipping fees were applied initially, they also cover the return. No extra cost will be charged.
Refunds & Gift Cards
Refunds are processed within 14 business days after your return has been received and verified.
Refund Method
Refunds are always credited to the original payment method.
