INTERNSHIP CUSTOMER SERVICE B2B & LOGISTICS – HEAD QUARTERS BRUSSELS - 35H

Bellerose is an ever evolving and growing Belgian fashion brand with an international focus, strong online presence, and 20 owned & operated stores.

Since 1989, Bellerose has been doing things in our own unique way. Inspired by the world around us, rooted in tradition, but always decidedly moving forward. We love working with new talents that reflect the brand personality: dynamic, passionate, versatile, and creative. We believe in giving people room to grow and presenting them with the right challenges so that they can progress together with us, as a brand, and as a team. An open mind and an open heart, with a sense of priority and a healthy autonomy will get you a long way already.

 

We are looking for an intern to join our Logistics and Customer Service B2B department. The responsibilities of the new administrative collaborator will include but are not limited to:

• Ensure an ultimate customer experience. You are the point of contact for our B2B customers.
• Handle inquiries and resolve issues by email and phone.
• Management of the order portfolio, restocking and exchanges.
• Management of the delivery planning.
• You work closely together with your colleagues.
• Resolve delivery issues for export shipments and Bellerose store shipments.
• Integrate the "In & Out" files coming from our logistics partner to ensure stock synchronization between our systems.

 

Profile

Essential skills and qualifications include:

• Administrative or commercial studies background.
• Knowledge of Microsoft Office suite.
• Fluent in English. Knowledge of French and Dutch is an asset.
• Strong communication skills.
• Strong administrative skills, precise, and good personal organization.
• Autonomous, proactive, eager to learn by asking good questions and deeply understanding the processes.
• Team-player & patient.

 

Offer

• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
• Flat hierarchies and short communication processes.
• Flexibility and autonomy: flexible working hours.
• The possibility to give input and develop yourself in our company.
• Activities in the office: yoga, raclette in winter, bbq in summer

Location: Groot-Bijgaarden
Occupation: full time
Starting date: as from July 2024
Period: min 4 months, max 6 months
An internship convention through school is required

 

Recognize yourself in this profile and want to join a dynamic and passionate team in a growing company? Apply here =>