Free Delivery
In Belgium, France and the Netherlands, shipping is free on orders of €100 or more. You can choose home delivery or delivery to a pickup point, depending on your country.
Delivery areas
We currently ship to the following countries :
Belgium, France, the Netherlands, Luxembourg, Germany, Austria, Denmark, Ireland, Poland, Portugal, Sweden, Italy, Spain, Bulgaria, Croatia, the Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia, the United Kingdom and Switzerland.
We only ship to mainland destinations within the countries listed above.
We do not ship to islands, overseas territories or hard-to-reach areas.
Delivery times and shipping fees may vary depending on the destination.
See the delivery times and applicable fees by country below.
| Country & carrier | Free shipping from | Shipping fee if below threshold |
| Belgium (BPOST - home) | Free from €150 | € 10 |
| Belgium (Mondial Relay - pickup) | Free from €150 | € 5 |
| France (Colissimo - home) | Free from €150 | € 10 |
| France (Mondial Relay - pickup) | Free from €150 | € 5 |
| Netherlands (POSTNL - home) | Free from €150 | € 10 |
| Netherlands (Mondial Relay - pickup) | Free from €150 | € 5 |
| Luxembourg (GLS) | Free from €150 | € 10 |
| Germany (Hermes DE) | Free from €150 | € 10 |
| AT. DK. IE. PL. PT. SE.IT (GLS) | Free from €150 | € 20 |
| Spain (Sending) | Free from €150 | € 20 |
| BG. HR. CZ. EE. FI. GR. HU. LV. LT. MT. RO. SK. SI (GLS) | Free from €150 (returns at own expense) | € 20 |
| United Kingdom (EVRI) | Free from €300 (incl. taxes) | €30 (incl. taxes) |
| Switzerland (SWISS POST) | Free from €300 (incl. taxes) | €30 (incl. taxes) |
| Country (or Region) | Delivery Time after expedition |
| Netherlands (PostNL) | ± 2 business days |
| Luxembourg (GLS) | ± 2 business days |
| Belgium (Bpost) | ± 2 business days |
| France (Colissimo) | ± 2 business days |
| Denmark (GLS) | ± 2 business days |
| Germany. Italy. Czech Republic (GLS) | ± 3 business days |
| Belgium. France. Netherlands (Mondial Relay) | ± 4 business days |
| SP. AT. PL. HR. LT. RO. HU. LV. SK (GLS) | ± 4 business days |
| United Kingdom (Evri) | ± 5 business days |
| Portugal. Sweden. Estonia (GLS) | ± 5 business days |
| Ireland. Slovenia. Malta (GLS) | ± 6 business days |
| Finland (GLS) | ± 7 business days |
| Switzerland (Swiss Post) | ± 9 business days |
| Greece (GLS) | ± 10 business days |
| Bulgaria (GLS) | ± 15 business days |
Shipped from our Warehouse
All orders are prepared and shipped from our warehouse in Belgium. In-store pickup is currently not available.
Secure Payment
All transactions are protected by an encrypted connection.
We never store your banking details.
We accept various secure payment methods, depending on your country.
Bellerose packaging
Each order is prepared in reusable and recyclable packaging, reflecting the attention we give to every detail.
Returns
If an item does not meet your expectations, you may return it within 14 days. Return fees apply and will be deducted from the refunded amount unless you choose a refund in the form of a gift card.
Refunds & gift cards
Once your return has been received and checked by our warehouse, the refund is processed within 14 working days.
The refund is made to the original or selected payment method.
Return fees are automatically deducted from the refunded amount.
Need help ?
Our team is available to assist you with any questions.
Monday to Friday, from 9am to 4pm (CET)
